How to Set up Phone Call

Step 1: Sign-in to your Security Info

Do the following if you are not already signed in to your account.

Visit https://outlook.com/sjcd.edu using your computer

Sign in using your UserName & Password.

Go to View Account settings.


Step 2: Add Your Phone Number

Select Security info from the left navigation pane or from the link in the Security info block

Select Add sign-in method from the Security info page.

On the Add a method page, select Phone, and then select Add.

On the Phone page, add the phone number of your mobile device

Choose Call me

Click Next.


Step 3: verify Your Phone number

Answer the verification phone call sent to the phone number you entered & follow the instructions.

The page changes to show your success.

Click Done


Step 4: Select Phone call As Your Default Sign In Method

On the Security info page, select Change next to the Default sign-in method information.

Select Phone - call (your_phone_numberfrom the list of available methods

Click Confirm

You have now completed your set up!


Delete phone calls from your security info methods

On the Security info page, click Delete next to the Phone option.

Select OK in the confirmation box to delete the Phone number.

After your phone number is deleted, it's removed from your security info and it disappears from the Security info page. If Phone is your default method, the default will change to another available method.



Need More Help?

Click the button for FAQs & troubleshooting

For in-person help with MFA, please visit one of our Campus Service Desks. You can also submit an online request for MFA help here, or contact TechSupport@sjcd.edu (281) 998-6137 for assistance.