How to Set up Phone Call
Step 1: Sign-in to your Security Info
Do the following if you are not already signed in to your account.
Visit https://outlook.com/sjcd.edu using your computer
Sign in using your UserName & Password.
Go to View Account settings.
Step 2: Add Your Phone Number
Select Security info from the left navigation pane or from the link in the Security info block
Select Add sign-in method from the Security info page.
On the Add a method page, select Phone, and then select Add.
On the Phone page, add the phone number of your mobile device
Choose Call me
Click Next.
Step 3: verify Your Phone number
Answer the verification phone call sent to the phone number you entered & follow the instructions.
The page changes to show your success.
Click Done
Step 4: Select Phone call As Your Default Sign In Method
On the Security info page, select Change next to the Default sign-in method information.
Select Phone - call (your_phone_number) from the list of available methods
Click Confirm
You have now completed your set up!
Delete phone calls from your security info methods
On the Security info page, click Delete next to the Phone option.
Select OK in the confirmation box to delete the Phone number.
After your phone number is deleted, it's removed from your security info and it disappears from the Security info page. If Phone is your default method, the default will change to another available method.
Other Available Authentication Methods
Need More Help?
Click the button for FAQs & troubleshooting
For in-person help with MFA, please visit one of our Campus Service Desks. You can also submit an online request for MFA help here, or contact TechSupport@sjcd.edu (281) 998-6137 for assistance.