Featured FAQs
Need a Laptop, Internet Access, Webcam or Other Software At Home?
Click on the button to request technology for remote work & a member of our team will reach out to help. To help protect you from potential fraud or abuse, you will be required to sign-in to the request form.
Having technical problems, slow computer or Internet?
Slow computer performance may be caused by your browser, computer, home WiFi signal, your Internet service, or a combination of these factors. Click on the button for more help.
Need Instructional Support?
Instructional Innovation & Support supports Blackboard, distance learning, instructional design, course development, media production, instructional copyright, OpenBooks, & general educational technology. Click on the button for help.
Need to conduct a Zoom webinar?
All College employees are assigned a Zoom license. This license does not include the webinar feature.
Contact TechSupport@sjcd.edu (281) 998-6137 if you need to conduct a Zoom webinar event.
Where Do I request Technical Support services?
Click the button to browse services and request Technical Support via the SJC Client Portal. Please note that some forms can only be accessed when connected on-campus or via VPN.
Frequent FAQs
What are the College’s Standards for Technology?
Click on the button below for Computer, Peripheral & Printer standards.
Click on the button below for the College’s minimum Computer Hardware & Internet Specifications needed to run the systems & software provided by the College.
Need More Help?
Contact TechSupport@sjcd.edu (281) 998-6137 if you need any further information or help.