Help Desk & Service Desk Suspending Operations on Friday, May 3

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Greetings! 

To attend the Employee Celebration on May 3rd, the Help Desk and Campus Service Desks will be suspending operations on Friday, May 3, 2024 as follows:

  • Help Desk suspending operations 10:30 a.m. – 1:30 p.m.

  • Campus Service Desks will be open 8 a.m. – 10 a.m. and closed the remainder of the day.

If you are needing assistance during this time, please visit our service portal at https://support.sanjac.edu/TDClient/32/Portal/Home/, which allows us to follow up with you when business operations resume.

For additional information related to the Help Desk and Campus Service Desk hours and contact, please click here.

Thank you, 

Your ITS Team  

Date Announced:  Monday, April 29, 2024

Multi-Factor Authentication For Students - Enroll Today!

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On Monday January 23, ITS will begin a communication campaign requesting students to register in MFA.

The goal is to have all registered and paid students enrolled in MFA by Tuesday, March 21, after which all students will be required to use MFA to access Office 365 only off-campus.

This change will not affect student access to SOS and Blackboard.

ITS are offering weekly help sessions via Zoom for students who need assistance.

Click here for more information

Banner 9 Self-Service (SOS) Has Launched!

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Greetings San Jac Community!

The new Banner 9 Self-Service (SOS) launched on Monday, November 8, 2021.

The new Banner 9 Self-Service (SOS) is mobile-friendly and has a new look and feel. These new key features will help students and employees to quickly navigate and access their College resources using their mobile web browser.

You can find more information and FAQs about the change to Banner 9 Self-Service (SOS) at www.sanjacits.org/banner-9-upgrade.

Date Announced: Friday, November 5, 2021