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Why clear your cache & cookies?

Clearing your cache & cookies can fixe certain problems. Sometimes your browser stores old User Names & Passwords which prevents you from signing in, or old website styles that cause loading or formatting issues .

What happens after you clear this data?

Some settings on sites get deleted. For example, if you were signed in, you’ll need to sign in again. Some sites can seem slower because content, like images, needs to load again.


How-To Clear Cache & Cookies

Using an iPhone or iPad?

Click here if you are using Chrome

Click here if you are using Safari

Click here if you are using Mozilla Firefox

Be sure to close your browser window and re-open after clearing cache.


Using an Android Phone or Tablet?

Click here if you are using Chrome

Be sure to close your browser window and re-open after clearing cache.


Using a computer?

Click here if you are using Chrome

Click here if you are using Mozilla Firefox

Click here if you are using Microsoft Edge

Click here if you are using Safari on a Mac

Be sure to close your browser window and re-open after clearing cache.


How Cache & Cookies Work

When you use a browser, it saves some information from websites in its cache and cookies. Cookies are files created by sites you visit. They make your online experience easier by saving browsing data. The cache remembers parts of pages, like images, to help them open faster during your next visit.


Need More Help?

Slow computer or Internet?

Contact TechSupport@sjcd.edu (281) 998-6137 if you need assistance.