How to Improve Speed

Clear out the cache and cookies

As you travel the web, your browser collects (or caches) certain files to speed up your browsing experience. If you visit a site again, the cached files are already there, so your browser only needs to download any new bits from the web. This means less time waiting, and in general, it’s going to speed up rather than slow down your browsing.

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Check for Malware or a Virus

Scan your computer for malware using a reputable anti-virus software.

Find a different place to put your WiFi router

Make sure that it is away from walls or obstructions; above ground level; or near the center of your home. This reduces the workload of your router & the distances the signal needs to travel.

Switch to a wired connection

Try switching to a wired connection if you are using WiFi and relocating your router does not work.

Replace your old router

Many old and cheap routers can have fairly weak antennas and a limited range as a result, which means your connection will be worse if you’re several rooms away from the router.

You may have a faulty computer

What appears to be slow internet speeds may actually be slow processing speeds from your computer. Working with an outdated or damaged computer will affect your Internet speed, especially when video conferencing or accessing websites featuring multimedia content.




BROADBAND CONNECTION. The speed of the connection provided by your Internet service provider (ISP) is the single most important factor in your overall Internet connectivity. Your broadband speeds on your type of connection. Consider changing your ISP.

MOBILE BROADBAND SPEEDS. The average user will find mobile broadband delivers slower and less consistent speed than a fixed-line. Network coverage in your area, the amount of network traffic at any given time, weather conditions, if you're on the move or static, and interference from other devices can affect your mobile Internet speed. Depending on the coverage in your area, you may have access to 3G, 4G network, or the new 5G network.

Click here to read “1G, 2G, 3G, 4G, & 5G Explained”.


What Are Upload and Download Speeds?

Download is the most important figure. Download is the rate at which data is transferred to your device from an Internet service provider (ISP). That data could be anything from browsing the net to streaming video on YouTube or Netflix.

Upload is the rate at which data from your device can be sent to the Internet. Examples of uploads include posting content such as holiday pics to Facebook or adding videos to YouTube. Upload speeds can be crucial for those working remotely from home.


How to Test Your Internet Speeds?

Click here for quick links to test your Internet speed.

Click here to check if AT&T is having an outage right now.

Click here to check if Comcast is having an outage right now.

No Internet at home? Click here to see service options.